Aim:
● To enable the learner to enquire, question or appeal against an assessment decision
● To attempt to reach agreement between the learner and the Assessor at the earliest opportunity
● To standardise and record any appeal to ensure openness and fairness
● To facilitate a learner’s ultimate right of appeal to the Awarding Body, where
● appropriate
● To protect the interests of all learners and the integrity of the qualification.

In order to do this, London Bridge College will:
● inform the learner at induction, of the Appeals Policy and procedure
Provide the appeals policy and procedure in the learner-electronic handbook, accessible online on every course
● record, track and validate any appeal
● forward the appeal to the Awarding Body when a learner considers that a decision continues to disadvantage her/him after the internal appeals process has been exhausted
● keep appeals records for inspection by the Awarding Body for a minimum of 18 months
● have a staged appeals procedure
● will take appropriate action to protect the interests of other learners and the integrity of the qualification, when the outcome of an appeal questions the validity of other results
● monitor appeals to inform quality improvement. This policy will be reviewed every * months by *.