Some Tasks:
| Task | Timescale | Quality standards |
| Shift organisation | Review on a weekly basis, check daily, let staff know for the following day, before 8pm if there are changes | Clear communication, well in advance |
| Management of children’s targets and development | Setting targets bi-monthly @ Team meetings, following up on a weekly basis with staff. Keeping them alive – every day! | Regular observations of every child written in legible English, appropriate use of spelling and grammar. Clear record of targets, record of review |
| Key communicator with parents | Daily – the ‘face’ of the group
Exceptionally – Arrange a meeting promptly (with 2 working days of issues being raised)
Parent consultations–set times x 3 times per year
Requested cover if required a week in advance, or ASAP |
Polite, friendly, caring and professional communication
Evidence based discussions
Proper preparation in advance (beyond 1 observation the day of the meeting), reminding parents in advance, ensuring staff are ready, cover is organised |
| Managing cover-staff | Day before, message, with expectations and allocated activities
Constantly, throughout the day |
Ensuring cover staff have a good experience, so are keen to return
Clear and detailed instruction (HOW as well as WHAT) |
| Managing Whatsapp group | Adding and removing staff/temp workers as they start
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Welcoming staff into the whatsapp groups, and outlining the role of the group to new staff |
| Daily reminders of key info | Daily, before 8pm | Staff need to be properly prepared for the day ahead. Bite size and digestible information about the day to come, including key allocations, special events and reminders |
| Motivating and managing staff performance | 1;1 meetings/discussions monthly
Daily briefing and feedback with staff (beginning and end of the day)
Formal meetings with manager and team member within 2 working days of issues being raised |
Clear feedback to staff on performance management issues, and things to be improved. Written records maintained
Honest and direct communication which is positive and solution focused
Evidence based discussion. Clear record of concerns (dates, times) |
| Organising and implementing Team Meetings | Bi-monthly, and more often when requested | Properly planned; agenda set in advance, use of ‘parking lot’, implementation of ‘team meeting’ standards (see staff portal). Clear record of meeting maintained |
| Contributing to the management of the nursery | Attend Weekly TLM
Daily feedback
Monthly 1:1 with manager
Cover management roles on an occasional basis, when agreed |
Contribute respectfully and constructively to discussions, focused on solutions
Feedback issues as they occur, take a pro-active approach to problem solving
Provide clear, and honest feedback to the nursery manager
Clearly agree and feedback any issues that you cover or deal with in the absence of the manager. |
| Maintain a clean and tidy unit | Daily checks that surfaces are clear, equipment and resources and clean
Washing of toys and equipment in dishwasher
Provide daily/weekly feedback to the cleaner, including joblists
Daily job lists for staff
Use staff downtime on a daily basis to ensure that the unit is properly maintained |
Clear delegation to staff on a daily basis to maintain the space
Rota and records, so its clear what needs washing and when
Simple and clear written instructions
Clearly communicated, WHAT and HOW things should be done and to what QUALITY level. Set and CHECK that staff have carried out instructions |
| Weekly activity Planning and implementation | Ensure a clear plan is in place, ahead of the week start (latest Saturday)
Resources are checked a week ahead of time, to ensure everything needed is in place. Resources are obtained or plans are changed ahead of time
Feedback provided to staff on a daily basis on how they can improve activities |
Activity requirements and plans are clear and can be clearly understood by staff.
Activities are clearly designated in advance so staff know what they need to do and prepare, this is accompanied by verbal explanations and checking by TL
Honest, clear and constructive verbal feedback. Use of SMART targets |
| Co-ordinating Late sessions | A monthly list of which children are regularly late, displayed on staff notice board
Daily updates when additional children book in |
Clearly displayed, no ambiguity, proper record kept in daily register
Charges recorded in extra list |