Team Leaders | Tasks | Timescales | Quality

Task	Timescale	Quality standards
Shift organisation	Review on a weekly basis, check daily, let staff know for the following day, before 8pm if there are changes	Clear communication, well in advance
Management of children’s targets and development	Setting targets bi-monthly @ Team meetings, following up on a weekly basis with staff. Keeping them alive – every day!	Regular observations of every child written in legible English, appropriate use of spelling and grammar. Clear record of targets, record of review
Key communicator with parents	Daily – the ‘face’ of the group Exceptionally – Arrange a meeting promptly (with 2 working days of issues being raised) Parent consultations–set times x 3 times per year Requested cover if required a week in advance, or ASAP	Polite, friendly, caring and professional communication Evidence based discussions Proper preparation in advance (beyond 1 observation the day of the meeting), reminding parents in advance, ensuring staff are ready, cover is organised
Managing cover-staff	Day before, message, with expectations and allocated activities Constantly, throughout the day	Ensuring cover staff have a good experience, so are keen to return Clear and detailed instruction (HOW as well as WHAT)
Managing Whatsapp group	Adding and removing staff/temp workers as they start	Welcoming staff into the whatsapp groups, and outlining the role of the group to new staff
Daily reminders of key info	Daily, before 8pm	Staff need to be properly prepared for the day ahead. Bite size and digestible information about the day to come, including key allocations, special events and reminders
Motivating and managing staff performance	1;1 meetings/discussions monthly Daily briefing and feedback with staff (beginning and end of the day) Formal meetings with manager and team member within 2 working days of issues being raised	Clear feedback to staff on performance management issues, and things to be improved. Written records maintained Honest and direct communication which is positive and solution focused Evidence based discussion. Clear record of concerns (dates, times)
Organising and implementing Team Meetings	Bi-monthly, and more often when requested	Properly planned; agenda set in advance, use of ‘parking lot’, implementation of ‘team meeting’ standards (see staff portal). Clear record of meeting maintained
Contributing to the management of the nursery	Attend Weekly TLM Daily feedback Monthly 1:1 with manager Cover management roles on an occasional basis, when agreed	Contribute respectfully and constructively to discussions, focused on solutions Feedback issues as they occur, take a pro-active approach to problem solving Provide clear, and honest feedback to the nursery manager Clearly agree and feedback any issues that you cover or deal with in the absence of the manager.
Maintain a clean and tidy unit	Daily checks that surfaces are clear, equipment and resources and clean Washing of toys and equipment in dishwasher Provide daily/weekly feedback to the cleaner, including joblists Daily job lists for staff Use staff downtime on a daily basis to ensure that the unit is properly maintained	Clear delegation to staff on a daily basis to maintain the space Rota and records, so its clear what needs washing and when Simple and clear written instructions Clearly communicated, WHAT and HOW things should be done and to what QUALITY level. Set and CHECK that staff have carried out instructions
Weekly activity Planning and implementation	Ensure a clear plan is in place, ahead of the week start (latest Saturday) Resources are checked a week ahead of time, to ensure everything needed is in place. Resources are obtained or plans are changed ahead of time Feedback provided to staff on a daily basis on how they can improve activities	Activity requirements and plans are clear and can be clearly understood by staff. Activities are clearly designated in advance so staff know what they need to do and prepare, this is accompanied by verbal explanations and checking by TL Honest, clear and constructive verbal feedback. Use of SMART targets
Co-ordinating Late sessions	A monthly list of which children are regularly late, displayed on staff notice board Daily updates when additional children book in	Clearly displayed, no ambiguity, proper record kept in daily register Charges recorded in extra list